WinZip user community ideas

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Status Being explored
Categories Improvement
Created by Guest
Created on May 7, 2024

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Changing my email address

Today one often changes emails in the professional venue as well as the personal one. I've looked everywhere and there is no place to do that. I will have to cancel my subscription as my email address has changed.

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  • Admin
    Henry Monteiro
    Reply
    |     May 7, 2024

    Hi,


    Thank you for your idea. The self-service email change is being explored as part of the WinZip Accounts portal. Right now the change needs to be initiated via the Customer Support and is a pretty simple request with the change performed by our team. You do not need to cancel and acquire a new subscription, just need to request the change to our team.


    We will let you know when this feature gets implemented in our portal.


    Thanks,

    Henry